Why Social Commerce is the Future of Shopping?
Why Social Commerce is the Future of Shopping?
One thing evolution teaches us is that change is constant. And one thing that currently rocks our world is social commerce. Today, We’ll introduce you to what it entails and how it is the future of shopping.
Table of Contents
The beginning of Social Commerce
There was a time we relied on May fairs and town squares for our needs and wants. Soon, modest stores enticed customers with promises of a more personal encounter and weather protection. With the opening of boutiques in the late 1800s, “shopping” became a social affair. With time, shopping malls began to appear. They immediately proved popular with both families and youth alike.
Finally, online shopping began in the early 21st century and has since become the preferred method worldwide. Most consumers use Amazon to find what they’re looking for, study, buy and return home. The next day, their goods get shipped. But though it saves us time and money, somehow, it lacks the enthusiasm shopping once had.
Social Commerce changes this by reintroducing pleasure into the purchasing process. And here’s how it works:
“Social commerce” is the act of making and selling products online.
With social commerce, you may buy and sell items like you usually would while building a sense of community. So people can be consumers, creators, influencers, and sellers in our global village. It shifts power from large businesses to people.
The change affects all brands, stores, and platforms. It’s too vital to ignore! There is a lot of information on the change, and who is behind it. And what it means for businesses of all kinds.
Analyzing the Social Commerce Market
What distinguishes social commerce from other business models?
It demonstrates shops and brands have lost a lot of influence. This trend has spread as more people utilize social media. Social links allow consumers to shop where they choose, with the authenticity and trust of social ties.
A democratic retail revolution is a revolution in how people buy items. It’s also highly efficient. Why? Because you get to enjoy both social interactions and eCommerce transactions, all on one platform. This, in turn, facilitates purchases.
In social commerce, each of these groups has a role to perform:
Content
Brands, influencers, and individuals that create compelling content control social media. Many social media users on Pinterest, YouTube, and Instagram discover new products and experiences through shoppable posts and in-app stores.
Experience
A Livestream, AR/VR, or gaming experience is better than a simple click and buy. Shoppers are willing to pay more for a shopping experience than the product itself.
Network
Many people use social media to buy and sell goods and services. Influencers and networkers utilize their power and connections to make sales and money. In India, Meesho has over 13 million entrepreneurs that utilize WhatsApp to engage with and retain clients.
Using Social Commerce Technologies in Business
What does social commerce mean for brands, merchants, and platforms? In the end, they must embrace social commerce whenever possible. Platforms can generate more money when the rise of digital advertising slows. Influencers and creators can help merchants create unique shopping experiences. Brands must embrace the shift from big to small, assist smaller firms, and engage directly on social media to stay connected with customers.
We can already catch a small glimpse of the future. Nike uses branding to display its authority. They created NBG (Nothing but Gold), a new app for young adults that combines style and sports content. “Style Editors” encourage loyal consumers and fans to create their own Express stores. And get paid for bringing in new customers and sales. Social media has enabled influencers to launch their enterprises.
The consumer experience has improved now that social commerce includes embedded care and service on social media platforms. Marketing specialists, product leads, and sales associates now handle many of the simple customer support concerns that call centers once handled, freeing them to handle more complex ones.
Conclusion
This all makes up why social commerce is the future of shopping. It is a platform for a brilliant shopping experience for anyone, anytime, anywhere. So we encourage brands to go for that switch!
To read more about increase E-commerce sales, check out How to use videos to increase e-commerce sales? article.
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